Shipping & Returns

Shipping Policy

Crochet and Knitwear items are made to order, information on how long your item will take to be made is provided in the information section of the item. 

Crochet and Knit Orders 

Please make sure you read the details about how long orders take as the times vary to other orders. Crochet and Knit orders are processed every Monday to ensure our team can work through the workload of orders. from the the Monday please allow 4-5 weeks for your order to be shipped, this timing varies dependent on how many orders we are processing. We really appreciate your patience and hope you understand we are a slow fashion brand and a very small team.

Domestic Shipping

For the UK we provide standard shipping which takes approximately 3-5 working days as well as Next Day Shipping. This time estimation does not include made to order; pre order; shipment days exclude holidays; bank holidays and weekends. 

International Shipping 

International orders are sent via royal Mail, which approximately takes 5-7 days. We provide a tracked or signed service, the tracked service tends to deliver faster but this is dependent on the location and taking into consideration current restrictions due to covid. 

 

Return & Exchange Policy

unfortunately as we are a very small business we currently do not accept returns or exchanges. Please ensure you read all the information provided about each item, we have provided extensive information about sizing. If you have any concerns or issues on sizing please feel free to contact us